Jira Service Management

{"xsrfToken":"B2GP-5DLF-S741-YEWH_a8ce96d6688ed37126f9225b22549cf0d073ddbd_lout","branding":{"id":"7","key":"cccd","name":"Customer Orders Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205081","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"7","key":"cccd","projectId":12543,"serviceDeskId":7,"name":"Customer Orders Helpdesk","description":"<p>Welcome! You can raise a support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"195","name":"Black Friday Cyber Credit","descriptionHtml":"","callToAction":"Black Friday Cyber Credit","introHtml":"<p>Only Use this form if you see a Cheaper Price on Black Friday or Cyber Monday</p>","icon":16218,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16218","groups":[37],"key":""},{"id":"183","name":"Cancel all or Part of my Order","descriptionHtml":"","callToAction":"Cancel all or Part of my Order","introHtml":"<p>Sorry I don't need this! (Note: Items ship fast, and a RETURN may be needed)</p>","icon":16494,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16494","groups":[37],"key":""},{"id":"190","name":"Fix My Contact Details","descriptionHtml":"","callToAction":"Fix My Contact Details","introHtml":"<p>Did you give us the wrong address? Or phone number?</p>","icon":16504,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16504","groups":[37],"key":""},{"id":"187","name":"Help with a Replacement","descriptionHtml":"<p>**Before you continue- It's faster to File a replacement on our website!</p>","callToAction":"Help with a Replacement","introHtml":"<p>PRO TIP: For Items Missing, Lost, Damaged, Arrived Wrong--It's faster to File a replacement on our website!</p>","icon":16501,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16501","groups":[37],"key":""},{"id":"186","name":"Help with a Return","descriptionHtml":"<p>**Before you continue- It's faster to File a return on our website!</p>","callToAction":"Help with a Return","introHtml":"<p>PRO TIP: It's faster to File a Return on our website!</p>","icon":16500,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16500","groups":[37],"key":""},{"id":"188","name":"Where's My Order?","descriptionHtml":"<p>**Before you continue, the latest Update is on the Order Status page of the website.</p>","callToAction":"Where's My Order?","introHtml":"<p>PRO TIP: Save time by looking up your order status on our website, as that should have the latest and greatest. If you still are confused, come back and file a request.</p>","icon":16502,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16502","groups":[37],"key":""},{"id":"189","name":"Where's My Refund?","descriptionHtml":"","callToAction":"Where's My Refund?","introHtml":"<p>Return Refund, Cancellation Refund, Late Delivery Credit</p>","icon":16503,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16503","groups":[37],"key":""},{"id":"193","name":"Email requests","descriptionHtml":"","callToAction":"Email requests","introHtml":"<p>Emailed only requests</p>","icon":16226,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16226","groups":[],"key":""},{"id":"194","name":"Escalated Cases","descriptionHtml":"","callToAction":"Escalated Cases","introHtml":"","icon":16464,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16464","groups":[],"key":""},{"id":"196","name":"Escalation Callbacks","descriptionHtml":"","callToAction":"Escalation Callbacks","introHtml":"<p>For Phone Lead to Call back w/2 Hours</p>","icon":16223,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16223","groups":[],"key":""},{"id":"197","name":"Marketplace Follow Up (Amazon/Houzz/Walmart)","descriptionHtml":"","callToAction":"Marketplace Follow Up (Amazon/Houzz/Walmart)","introHtml":"<p>Use for when there needs to be Marketplace Specialist Involvement</p>","icon":16239,"iconUrl":"https://belami.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16239","groups":[],"key":""}],"reqGroups":[{"id":37,"name":"General"}],"orderMapping":{"37":[190,183,189,188,187,186,195]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"889572a4-cc85-33bb-ba94-627b0d4845e8","appLinkName":"System Confluence","spaceKey":"CCCD","spaceName":"CCCDesk","isServer":false},"labels":[],"projectKey":"CCCD","serviceDeskId":7},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CCCD","userLanguageHeader":"Welcome to our Customer Helpdesk Portal!","userLanguageMessageWiki":"<p>If you are a vendor or supplier, please submit all requests to our \"Order Management\" Email.</p>\n<p>If none of these categories match your need, please reach out through online chat or give us a call. (Phone number is located in the \"Contact Us\") Section of the website.</p>","defaultLanguageHeader":"Welcome to our Customer Helpdesk Portal!","defaultLanguageMessage":"If you are a vendor or supplier, please submit all requests to our \"Order Management\" Email.\n\nIf none of these categories match your need, please reach out through online chat or give us a call. (Phone number is located in the \"Contact Us\") Section of the website.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://belami.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}